If you’ve already visited Club MAC Alcudia, you’ll know how hard our team works to make your holiday fun. And if you’ve yet to stay at Club MAC, it’s always good to know who’s working behind the scenes.
Club MAC is a large resort with three separate hotel buildings, and when at capacity fits 3,000 guests. With eight swimming pools, three restaurants, endless entertainments and activities and plenty more across the site, we rely on dedicated, hard-working staff. Whether you’re in one of our restaurants enjoying the huge variety of food on offer, or lying by the swimming pool in the sun, every part of your holiday is facilitated by a member of the Club MAC team.
In high season there are more than 330 staff members across different departments at the resort. And while you’ll meet a few of them when you stay with us, there are lots more in the background. Here’s a breakdown of how many we have and what they do at Club MAC.
Food and drink
Across our restaurants, snack bars and bars there are 180 Club MAC staff. We have 83 cooking away in the kitchens, 63 front-of-house in the restaurants and a team of 34 on the bars.
Our all-inclusive food and drink are one the most popular, and important aspects of your holiday. That’s why we have plenty of variety in our ‘all-you-can-eat’ style buffet breakfasts. We also have different themes at dinner time, so there really is something for everyone. We serve lunch in the Marte or Jupiter buildings, or you can grab a burger to go at the Lake Burger Bar. And if you’re hungry between meals, you can always find a selection of hot and cold snacks and ice creams at the bars.
There are two bars inside and four outdoors next to the swimming pools and entertainment areas. Our bar staff are on hand to serve up drinks from between 10am and midnight. We stock well-known brands including San Miguel beer and Pepsi Cola. If you fancy a bit of VIP treatment, then we have a separate bar area next to the CIRCUS stage and the Moon bar in the relaxation area next to the lake. These two bars are not all-inclusive, but you can choose from a range of special cocktails.
Cleaning and housekeeping
One of the best things about staying in a hotel is the fact that when you need your room cleaning, or towels replenishing, we’re here to freshen your room for you. You do need to specify if you would like your room cleaned, as it’s part of our environmental policy not to wash towels and sheets every day. Just indicate using the card in your room when you need housekeeping and our team will sort it for you. We have 88 housekeepers in high season, all working to keep the rooms clean and tidy.
There are also 25 specialised cleaners and technicians who look after the swimming pools, specialist cleaning and site-wide maintenance.
Reception and Guest Services
The first faces you’ll see at Club MAC are the Reception team who will check you in, explain where everything is and issue keys and all-inclusive wristbands. We have 24 people in our Reception team, with four working behind the scenes in HR and administration. Four Guest Services staff also man the Club House and five team members serve customers in the on-site shop.
As you can see, Club MAC is a well-oiled machine working at capacity during high season to make sure everyone’s stay is as safe, enjoyable and comfortable as possible. If you’re considering coming to Club MAC for the 2019 season, book directly with us for the best deals. We can’t wait to welcome you next year!
