FAQ

What is not free at Club Mac?

Please note that the water park is not owned by the hotel and that our agreement with them is only for free entrance. Drinks, food or sunbeds are therefore payable there.

In order to be able to offer a better experience, we outsource certain areas of the complex to third parties who carry out their businesses within our complex. These are: arcade machines, pedalos in the lake after 1pm, boats in the lake, pool tables, Fun World, mini jeeps for children, boungy jumping, t-shirt for the t-shirt painting activity, pony rides, ESA soccer academy ( esasoccer.co.uk ), professional photo services, night stalls, hairdressing services and massage area services.

Also within the complex we offer the following services with an extra charge: washing machines and dryers, anything sold in the hotel shop, late check out, cakes for birthdays, upgrades, lockers for valuables, drinks at the VIP bar.

Standard rooms do not include certain services that are included in the premium rooms or family suites. Of all those services, Fun World ride tickets, pool towels, discount voucher and branded drinks can be purchased at reception, in the Marte building, as a package if you are in a standard room, it is called Gold Package.

We believe that all these services help our guests have a full experience without having to leave the resort at all and be able to enjoy the all-inclusive food and drink to the maximum.

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