FAQ

How much payment is required to make a booking?

If you book directly or on our official website, we require only a 10% of the total booking rate as the deposit, the rest can be paid on arrival at the hotel. Of course, if you wish, you can create a ticket to make further payments via secure payment links that we can generate manually for you, we always need to know the exact fee in € / euro that you wish to pay. Please note the link usually expires in 7 days. We can send you one of these links each month, up to 5 days prior to arrival, any pending balance upon arrival at the hotel can be paid during check in, with cash or card (debit or credit, but must have either: Mastercard, Visa or Maestro logo on it)

When paying via the secure payment links; Once our system confirms receiving the payment you will receive a confirmation email from us, this can take up to 24hrs.( 72hrs during weekends)

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