FAQ

What has to be done at reception and what at the Guest House?

Both desks are located in the Marte building next to each other and it is normal that people wonder what is done at each desk.

At reception:

  • Currency exchange
  • Birthday packages
  • Upgrades
  • Locker hire
  • Hire items from external company Lower Hire
  • Lost property
  • Problems with the room key
  • Problems with the all inclusive bracelets
  • Cards for cups.
  • Excursions bookings.
  • Information.

At the Guest House you can:

  • Drink Holders – 5 euros deposit
  • Golf clubs – 10 euros deposit
  • Tennis rackets – 10 euros deposit
  • Table tennis rackets – 10 euros deposit
  • Costumes for the entertainment activities – 20 euros deposit
  • Excursions bookings.
  • Information.

The Guest House is open from 10am to 6pm in low season and from 10am to 7pm in high season.

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