We recommend booking your holiday at Club MAC Alcudia directly with us at our website for the best prices and deals. Securing your holiday dates couldn’t be simpler, and to make it even easier we’ve put together some information about your booking and your time with us.
At Club MAC, we do everything we can to make your family holiday with us as relaxing and hassle-free as possible. And we start with booking your holiday online!
Direct bookings
All holiday bookings via our website do require a small deposit of 10%. This is paid with a card automatically on the website, or if you book with us over the phone you’ll be sent a link to the payment gateway to pay by card.
When you’ve completed your journey and arrived at Club MAC, we’ll ask you to pay the balance on arrival. However, you can pay in advance if you prefer – just contact us and we’ll send you the payment link.
If you make a direct booking and have to pay by bank transfer, any charges will fall to you as the guest.
Arriving at Club MAC
Bring a print out of your booking confirmation when you arrive on site. Our reservations team will be happy to assist you through checking in and receiving your all-inclusive band.
It’s important to double check all the booking information is correct before you arrive at Club MAC. For example, ensure any children booked in your party are aged between 2 and 14 when they arrive for their holidays. This is the cut-off age to adult prices, and you would be liable for the difference if the booking was made incorrectly.
Check in and check out
You can check in at Club MAC Alcudia any time from 2pm onwards and, on your final morning, check out is 11am. This gives you plenty of time to enjoy a delicious breakfast in one of our restaurants before you start the journey home.
If you decide to leave before your booked check out date, then be aware that Club MAC does charge one night’s penalty on top of the nights you’ve already stayed with us.
Cancelling your reservation
If you book direct with us, either online or over the phone, then you can cancel your reservation right up until the day before you’re due to arrive. However, if you cancel on the day that you are booked in to arrive, or fail to show, then you will forfeit your 10% deposit.
Tourist tax
This is not included in the price when you book. The tourist tax for every holiday maker who visits Mallorca is 2.20 Euros per adult per night. In this case, adult is defined as those aged 16 and over. The tourist tax goes towards ensuring the island is kept environmentally sound, so that we can welcome guests for many years to come.
We look forward to you coming to stay with us this year!
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