Club MAC on how to upgrade your reservation

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Why Book Directly with Club MAC Alcudia?

The best way to book your holiday at Club MAC is direct with us via our website. If you decide to go this route, then you just need to book flights separately when they are at their cheapest.

Booking this way means you only need to pay a 10% deposit, and the balance can be paid when you arrive at the hotel. If you prefer, you can also clear the balance before your holiday starts. Bear in mind we have no single rooms at all at the resort, and our single occupancy bookings are the same price as double.

The biggest room we offer are the family suites, which can hold up to six. This includes babies, so if you are a bigger party, you will need to book two rooms. Club MAC considers children up to 14 years old if you have booked directly with us and 12 years old if booked via a tour operator or travel agency. All children under 18 are given bracelets that do not allow them to get alcohol.

To find out availability, go to our official website. If you find nothing comes up for specific dates you put in, this means we are fully booked.

 

Upgrade Your Reservation: How to Make Changes if you have booked direct or with a tour operator

If you have booked a Standard room on our website and would like upgrade your reservation to a Premium or Family room, please drop us an email. However, if you booked through a tour operator, check with them directly. If they can’t modify your booking, upgrades are subject to availability on arrival.

Similarly, if you have booked directly with us or on our website, then search for the room type you wish to upgrade to. There you’ll find the price of the room, and then you just need to drop us an email at booking@clubmac.es and we’ll modify your booking.

If you booked directly with Club MAC, you can cancel up until the day before your arrival. Contact us directly, or go to the confirmation on our website and click ‘manage my booking.’ We will process the refund once we receive your cancellation. It will take a few days to reach your account.

If you want to cancel and you’ve booked with a tour operator, you need to contact them. They will have their own cancellation policy and conditions which will apply.

 

Differences between standard, premium and family rooms

Premium and family suites have extras within the all-inclusive gold price. You can see the differences between all the rooms here. If you want to keep your standard room but enjoy extras from the premium and family packages without needing to upgrade your reservation at Club MAC Alcudia, no problem. Simply book the Gold package for similar perks. These include pool towels with a deposit, a 15% off voucher for the on-site shop, branded alcohol at the bars, and four Fun World ride tickets per child per day.

Fun World is operated by an external company, so it isn’t included in the standard all-inclusive package. However, with the Gold package, your kids can enjoy it every day if they wish. Prices for the Gold package for 2025 are 8.90 Euros per adult and 5 Euros per child per day. The maximum age for kids prices for the gold in this case is 17 years old.

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*Book as far in advance as possible, our prices tend to go up as the date approaches, but if not and you find a lower price contact us and we will match the price. Booking in advance is a guarantee of the best price on our website!

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